E-mail to Paul Draper

This has been, by far, the best experience I have ever had dealing with a support entity in my long career in the technical arena

We are having great success with your component ... email server that has over 750 000 mailboxes back ended by a SQL server...

...with the SFTP interface you produced, everything was so simple to understand, we were able to start coding almost immediately!

...with a minimum of effort as the DLL interface was written with such simplicity...

I've heard that you are amazing with your replies coming back so quickly - and now I've seen the speed in which you reply first hand.

It was no small factor, however, that your support in getting me up and running made me buy from you.

Your customer service was excellent, and I will look at your products in the future for precisely that reason.

Congratulations on an excellent product and first rate support!

May I say how nice it is to work with components so complete and self-explanatory that using them in my application is as instinctive as though I wrote them myself?

...not only that you provide these components at very reasonable cost, your responsiveness to emailed technical questions is simply outstanding...