Hi.
Does this happen always or sometimes with same server? Did you notice it with some specific server, or all of them in general?
Any chance we can connect there so we can see 'under the hood' why it happens?
Of course, you must try with the latest version - perhaps issue goes away, but even if it doesn't, we will fix the issue based on latest version.
Regards,
Jasmine
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Thank you very much for the rapid responses. I was a little nervous about dealing with a company that is on a different continent from me. You have proven my concerns to be unfounded.
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