Do we know how this issue was resolved? We are having a similar problem.
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This has been, by far, the best experience I have ever had dealing with a support entity in my long career in the technical arena
Congratulations on an excellent product and first rate support!
It was no small factor, however, that your support in getting me up and running made me buy from you.
Thank you very much for the rapid responses. I was a little nervous about dealing with a company that is on a different continent from me. You have proven my concerns to be unfounded.
This has been, by far, the best experience I have ever had dealing with a support entity in my long career in the technical arena
Your professionalism is reflected into your email, your product and your web site. I am confident that these will make the difference.
...with the SFTP interface you produced, everything was so simple to understand, we were able to start coding almost immediately!
I've heard that you are amazing with your replies coming back so quickly - and now I've seen the speed in which you reply first hand.
The SFTP ocx is one of the finest pieces of programming I have seen. It worked out of the box...
Fantastic product by the way, it has helped us tremendously on a daily basis. Keep up the good work.