John,
it's hard to say why that happens. Can you please add debugging code in FTPReply event like this:
Debug.Print Command & <SPACE> & ReplyText
and then send me that debug dump on techsupport@weonlydo.com ? It will contain your password, feel free to remove it from the dump.
Complete thread:
It was no small factor, however, that your support in getting me up and running made me buy from you.
This has been, by far, the best experience I have ever had dealing with a support entity in my long career in the technical arena
...not only that you provide these components at very reasonable cost, your responsiveness to emailed technical questions is simply outstanding...
I would highly recommend this to anyone who needs a good quality SFTP solution.
I've heard that you are amazing with your replies coming back so quickly - and now I've seen the speed in which you reply first hand.
I would highly recommend this to anyone who needs a good quality SFTP solution.
The SFTP ocx is one of the finest pieces of programming I have seen. It worked out of the box...
Your professionalism is reflected into your email, your product and your web site. I am confident that these will make the difference.
Many thanks for your excellent support service. I can see why you have a long list of excellent testimonials on your website.
Congratulations on an excellent product and first rate support!
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