Keep Alive property not found - WeOnlyDo Discussion board

Keep Alive property not found (wodFtpDLX / wodFtpDLX.NET)

by Daniel Dority, Monday, January 18, 2016, 22:59 (1336 days ago)

I see the documentation that KeepAlive is there but our version of FtpDLX.NET doesn't have it. What gives? I am trying to troubleshoot a sudden loss of connection and seeing if setting this property helps. Here's our version information:

WeOnlyDo.Client.FtpDLX
1.7.6.214
wodFtpDLX.NET

Keep Alive property not found

by Jasmine, Monday, January 18, 2016, 23:02 (1336 days ago) @ Daniel Dority

Hi Daniel,

I see that KeepAlive was added to wodFtpDLX.NET in version 1.7.7

http://www.weonlydo.com/FtpDLX.NET/ftp-sftp-ssl-net.asp?rnotes=1

so, please request update from our website to obtain latest version.

I hope this helps!
Jasmine.

Keep Alive property not found

by Daniel Dority, Monday, January 18, 2016, 23:26 (1336 days ago) @ Jasmine

Where do I request an update?

Keep Alive property not found

by Jasmine, Monday, January 18, 2016, 23:27 (1336 days ago) @ Daniel Dority

Hi Daniel,

you should go to

http://www.weonlydo.com/index.asp?update=1

and use email that you used when order was placed.

Kind regards,
Jasmine.

Keep Alive property not found

by Daniel Dority, Tuesday, January 19, 2016, 17:13 (1336 days ago) @ Jasmine

So I got our team to download the new version. I was hoping for a binary but it seemed to be a MSI. The MSI won't uninstall the old version. I can't repair or remove it.

How do I get the new binary?

Keep Alive property not found

by Jasmine, Tuesday, January 19, 2016, 18:27 (1336 days ago) @ Daniel Dority

Hi Daniel.

If you can't uninstall existing MSI, or install new MSI on new PC, you can send email techsupport, and we'll attach latest binaries to replying ticket.

Kind regards,
Jasmine.