Thanks, after posting I did read it in the component's page itself as well. :)
Complete thread:
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Your customer service was excellent, and I will look at your products in the future for precisely that reason.
...not only that you provide these components at very reasonable cost, your responsiveness to emailed technical questions is simply outstanding...
This has been, by far, the best experience I have ever had dealing with a support entity in my long career in the technical arena
Your customer service was excellent, and I will look at your products in the future for precisely that reason.
...with the SFTP interface you produced, everything was so simple to understand, we were able to start coding almost immediately!
I would highly recommend this to anyone who needs a good quality SFTP solution.
Your professionalism is reflected into your email, your product and your web site. I am confident that these will make the difference.
Your customer service was excellent, and I will look at your products in the future for precisely that reason.
Your .NET components allow us to blend .NET technology seamlessly with secure communication, and with excellent technical support.
Thank you very much for the rapid responses. I was a little nervous about dealing with a company that is on a different continent from me. You have proven my concerns to be unfounded.